Best Buy Layaway

February 2017 update:
A gentleman stating he’s with the Best Buy corporate headquarters wrote in with the following information (see comments for his full statement.):

“We no longer have any type of a layaway plan. The ‘select stores’ having layaway is wrong as well. We used to allow our general managers to have the ability to give customers the option to do layaway, but it is no longer taught or trained to anyone. So you’re more than free to ask for layaway, but not a single one of our employees will know how to do it, and more than likely the manager on duty will not allow it.”

Instead, he writes, Best Buy is promoting its credit card.

September 2010 update: You can visit the Best Buy website to see, by state, which locations offer layaway. If yours does, you bring the item or items (which must total $250 or more) to Customer Service and put 25 percent down, plus a 5 percent layaway fee. (For example, $12.50 on a $250 purchase.) The fee is not refundable. They give you a Best Buy Layaway Card, and payments will be applied toward that. You have to make a payment at least every two weeks (example: $31.25 a week for six weeks), and when you’re done you can take the item(s) home. Layaway cannot be used on: clearance, special order, open-box items, post-paid wireless phones, limited-quantity items, discontinued items or promotional items.

It’s taken awhile for Best Buy locations and representatives to get on the same page regarding its layaway programs and policies. At couple of years ago, only a few locations of the electronics retailer offered layaway. Back then, the terms were 90 days with payments every two weeks and buyers put 20 percent down.

In December 2008, a Best Buy “Community Connector” posted on a Best Buy corporation message board that stores in Michigan are among the pilot program. “I guess we will see how it works out, and hope it is rolled out to the entire company!” she wrote.

Interestingly, a few days earlier, the same employee had posted: “At this present time, we do not have any layaway programs rolled out formally in our stores. As a company that is constantly evolving, it may eventually be something that we do offer; however not at this time. The one foreseeable concern I have would be an issue with how rapidly technology advances. A computer that is top of the line today, may be out of date in just a few months.”


Clearly, layaway is a concept that retailers are still not on the same page about, even within their own company. As of September 2010, these are the locations Best Buy lists as accepting layaway. Visit the Best Buy website to double-check addresses and policies.

Arizona
Ahwatukee
Arrowhead
Avondale
Camelback
Casa Grande
Chandler
East Mesa
East Tucson
Flagstaff
Happy Valley
Lake Pleasant
North Scottsdale
Paradise Valley
Prescott
Sierra Vista
Surprise
SW Tucson
Tempe
Thunderbird Rd
Tucson (Wetmore Road)

California
Cerritos
Chula Vista
City of Industry
Compton
Culver City
Downey
Emeryville
Fullerton
Glendora
Hawthorne
Merced
Montclair
Northridge
Ontario
Orange
Palmdale
Pinole
Riverside
Salinas
San Jose
Santa Rosa
Signal Hill
Stockton
Torrance
Union city
West Covina

Colorado
Aurora
Colorado Springs (N. Academy Blvd.)
Colorado Springs (First and Main)
Grand Junction
Littleton (Wadsworth)
Westminster

Florida
Davenport

Georgia
Macon
Snellville
Turner Hill

Idaho
Boise (W. Franklin)
Nampa
Twin Falls

Illinois
Melrose Park
Lansing
Chicago (87th & Dan Ryan)
Chicago (Kimball & Belmont)

Indiana
Indianapolis (Brickyard)
Indianapolis (Washington Square)
Muncie

Michigan
Allen Park
Dearborn
Jackson
Southfield
Taylor (Southland Center Mall)
Westland

Missouri
Joplin

North Carolina
Durham (New Hope Commons)
Fayetteville
Garner
Greenville
Jacksonville
Rocky Mount

New Jersey
Secaucus
Vauxhall

Nevada
Sparks

New York
Mount Vernon

Ohio
Morse
Trotwood

Oregon
Clackamas
Gresham
Portland (Jantzen Beach)

Texas
Austin (South Austin)
Austin (Mueller Airport)
Austin (Techridge)
Bastrop
Burleson
Cedar Hill
Denton
Fort Worth (Ridgmar)
Houston (Greenpoint)
Houston (Katy Freeway)
Houston (Sharpstown)
Houston (W. Oaks)
Irving
McAllen
Mesquite
North Arlington
Pasadena
Park Lane
Pearland
San Antonio (Alamo Ranch)
San Antonio (South Park Mall)
Sherman
South Austin
Spring
Temple
W. San Antonio
Webster
Witchita Falls

Utah
Riverdale
Salt Lake City (South)

Virginia
Virginia Beach

Washington
Federal Way
Kennewick
Lacey
Spokane (East Spokane)
Tacoma
Tukwila
Vancouver (Mill Plain)

Wyoming
Casper
Yakima

8 Responses to “Best Buy Layaway”

  1. Erica Reed says:

    Why don’t you do layaway in Oklahoma?????

  2. Lauren says:

    Yeah, I would like to know the same thing. Why don’t you offer layaway in Oklahoma? Plenty of stores are coming back with layaway. Just because we can’t afford to buy it outright now and don’t want to put it on a credit card, or have a few different items we want to buy, doesn’t mean we shouldn’t have it. If one store is going to have it then they all should. You need to reconsider your thinking on this and allow it in Oklahoma. I won’t shop there anymore if necessary.

  3. Beth says:

    Why don’t you do layaway in Wisconsin?

  4. Lauralee says:

    Why do you not offer it in all states? Why is it in michigan whitch is one of the poorest state and not in Tennessee

  5. Why don’t you have layaway in north Dakota & Minnesota? We don’t have the money up front for big ticket items. We would be able to pay a little every month. Please!!!!!

  6. carol yeatman says:

    how come best buuy in delawae soes NOT have layaway

  7. Brian says:

    Hello there. My name is Brian, and I am an employee for Best Buy at our corporate headquarters in Richfield, Minnesota. I know this article is very old, being 5 years old. But to any new people viewing this article for the first time in 2017, this is for you so that you aren’t misled by old information.
    Unfortunately this information is wrong, and we no longer have any type of a layaway plan. The “select stores” having layaway is wrong as well. We used to allow our General managers to have the ability to give customers the option to do layaway, but it is no longer taught or trained to anyone. So you’re more than free to ask for layaway, but not a single one of our employees will know how to do it, and more than likely the manager on duty will not allow it.
    You also unfortunately will not find any information about layaway’s on our website, because as I stated before, we simply don’t offer it. Why write down what we don’t have, you know?
    We at Best Buy, feel that our Best Buy credit card is a better alternative than layaway, and allows you to get the item right away, rather than later when you can afford it. Also our holding an item for someone that may or may not pick it up, hinders others from getting the item, which can be an issue if it’s a hot selling item, or perhaps there was only one of the item left in stock. So someone else who was willing to pay up front can’t purchase it then, and by the time the person neglects to pick it up (if they do neglect to), the sale could’ve been over and they’ve missed out on a good deal because someone else couldn’t afford it. Our best buy credit card allows people to buy everything upfront, and do 0% interest financing for several months, depending on how much you spend!

    So if your purchase is $199 before tax, you’ll get 6 months no interest financing.
    If your purchase is $399 before tax, you’ll get 12 months no interest financing.
    If your purchase is $599 before tax on appliances, you’ll get 18 months no interest financing.
    If your purchase is $799 before tax on home theater product, you’ll get 24 months no interest financing.

    If you have any questions, feel free to chat in or call in with us at Best Buy at any time.

  8. admin says:

    Thanks, Brian! I’ve updated the post to reflect this information and approved your comment in full.

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