Best Buy Layaway
September 2010 update: You can visit the Best Buy website to see, by state, which locations offer layaway. If yours does, you bring the item or items (which must total $250 or more) to Customer Service and put 25 percent down, plus a 5 percent layaway fee. (For example, $12.50 on a $250 purchase.) The fee is not refundable. They give you a Best Buy Layaway Card, and payments will be applied toward that. You have to make a payment at least every two weeks (example: $31.25 a week for six weeks), and when you’re done you can take the item(s) home. Layaway cannot be used on: clearance, special order, open-box items, post-paid wireless phones, limited-quantity items, discontinued items or promotional items.
It’s taken awhile for Best Buy locations and representatives to get on the same page regarding its layaway programs and policies. At couple of years ago, only a few locations of the electronics retailer offered layaway. Back then, the terms were 90 days with payments every two weeks and buyers put 20 percent down.
In December 2008, a Best Buy “Community Connector” posted on a Best Buy corporation message board that stores in Michigan are among the pilot program. “I guess we will see how it works out, and hope it is rolled out to the entire company!” she wrote.
Interestingly, a few days earlier, the same employee had posted: “At this present time, we do not have any layaway programs rolled out formally in our stores. As a company that is constantly evolving, it may eventually be something that we do offer; however not at this time. The one foreseeable concern I have would be an issue with how rapidly technology advances. A computer that is top of the line today, may be out of date in just a few months.”
Clearly, layaway is a concept that retailers are still not on the same page about, even within their own company. As of September 2010, these are the locations Best Buy lists as accepting layaway. Visit the Best Buy website to double-check addresses and policies.
Arizona
Ahwatukee
Arrowhead
Avondale
Camelback
Casa Grande
Chandler
East Mesa
East Tucson
Flagstaff
Happy Valley
Lake Pleasant
North Scottsdale
Paradise Valley
Prescott
Sierra Vista
Surprise
SW Tucson
Tempe
Thunderbird Rd
Tucson (Wetmore Road)
California
Cerritos
Chula Vista
City of Industry
Compton
Culver City
Downey
Emeryville
Fullerton
Glendora
Hawthorne
Merced
Montclair
Northridge
Ontario
Orange
Palmdale
Pinole
Riverside
Salinas
San Jose
Santa Rosa
Signal Hill
Stockton
Torrance
Union city
West Covina
Colorado
Aurora
Colorado Springs (N. Academy Blvd.)
Colorado Springs (First and Main)
Grand Junction
Littleton (Wadsworth)
Westminster
Florida
Davenport
Georgia
Macon
Snellville
Turner Hill
Idaho
Boise (W. Franklin)
Nampa
Twin Falls
Illinois
Melrose Park
Lansing
Chicago (87th & Dan Ryan)
Chicago (Kimball & Belmont)
Indiana
Indianapolis (Brickyard)
Indianapolis (Washington Square)
Muncie
Michigan
Allen Park
Dearborn
Jackson
Southfield
Taylor (Southland Center Mall)
Westland
Missouri
Joplin
North Carolina
Durham (New Hope Commons)
Fayetteville
Garner
Greenville
Jacksonville
Rocky Mount
New Jersey
Secaucus
Vauxhall
Nevada
Sparks
New York
Mount Vernon
Ohio
Morse
Trotwood
Oregon
Clackamas
Gresham
Portland (Jantzen Beach)
Texas
Austin (South Austin)
Austin (Mueller Airport)
Austin (Techridge)
Bastrop
Burleson
Cedar Hill
Denton
Fort Worth (Ridgmar)
Houston (Greenpoint)
Houston (Katy Freeway)
Houston (Sharpstown)
Houston (W. Oaks)
Irving
McAllen
Mesquite
North Arlington
Pasadena
Park Lane
Pearland
San Antonio (Alamo Ranch)
San Antonio (South Park Mall)
Sherman
South Austin
Spring
Temple
W. San Antonio
Webster
Witchita Falls
Utah
Riverdale
Salt Lake City (South)
Virginia
Virginia Beach
Washington
Federal Way
Kennewick
Lacey
Spokane (East Spokane)
Tacoma
Tukwila
Vancouver (Mill Plain)
Wyoming
Casper
Yakima
Why don’t you do layaway in Oklahoma?????
Yeah, I would like to know the same thing. Why don’t you offer layaway in Oklahoma? Plenty of stores are coming back with layaway. Just because we can’t afford to buy it outright now and don’t want to put it on a credit card, or have a few different items we want to buy, doesn’t mean we shouldn’t have it. If one store is going to have it then they all should. You need to reconsider your thinking on this and allow it in Oklahoma. I won’t shop there anymore if necessary.
Why don’t you do layaway in Wisconsin?